Create crisp, usable documents in half the time
Most work in organizations gets done through writing. Any inefficiency in the process affects how you do business.
We train people at any level of an organization to deliver clear content using a streamlined process, which has far-reaching effects.
Give your staff what they need to succeed
Most staff find writing (and reviewing writing) a stress point. We change that. Our workshops teach practical tools so writers build skills and are more engaged and confident.
Business and financial training
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We teach internationally established best practices for clarity, as well as a new staged process to help participants reduce writing and review time.
We suggest taking the core course before our document- or skill-specific training because it covers foundational content.
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These courses teach writers how to:
work skillfully with key documents that businesses produce regularly
avoid the pitfalls for that document type
write clearly and quickly under pressure
use templates effectively
gain from others’ experience with these types of documents
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These courses focus on and strengthen certain skills your team may need, depending on what they write. These include:
editing and proofreading
delivering negative messages
writing complex documents with multiple drafters
Ask us if you need a course you don’t see here.
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If you prefer to work at your own pace, check out our online school. We offer:
a roughly 12-hour course called Briefing Note Fundamentals
coffee-break courses that are densely packed mini modules you can take in 40 to 60 minutes
Our current coffee-break courses are:
Why workplace writing is difficult and often unclear (it’s not you)
How to structure documents for readability
The best style for modern workplace writing
More coming soon!
Choose training that fits your needs
We offer on-site training, live webinars, and online self-paced courses. Each workshop is customized to your organization and group.
Our workshops
Some of our clients
Adaptive Engineering Ltd
Alliance Pipeline
AMA Insurance
Associated Engineering
Bonavista Energy
Canadian Pacific Rail
CI Financial
Clow
Energy Insurance Group
Enmax
Foremost
Fortis Alberta
Great West Life & Canada Life
ISL Engineering
KPMG
MNP
Northern Industrial Construction
Scotiabank
TD Canada Trust
TransAlta
Core courses
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Effective Business Writing
Learn the core skills business writers need to create clearer, more readable documents faster.
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Effective Business Writing <br/> Level 2
Deepen principles from Effective Writing. Participants apply what they learned to more complex examples.
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Effective Writing and Reviewing for Managers and Leaders
A condensed version of Effective Writing with a focus on leaders’ needs and how to give clear, useful feedback to writers.
Courses for specific documents
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Effective Memo and Recommendation Writing
Deliver strong, concise analysis decision makers can trust
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Effective Board Reporting
Deliver the same analysis and evidence but in half the number of pages
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Effective Policy and Procedure Writing
Build coherent, easy-to-implement policies and procedures that improve compliance
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Effective Investigation Writing
Build reports that are concise, well-structured, supported by evidence, and readable
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Effective Email Writing
Write emails that are task-focused, easy to read, and get the results you want
Courses in specific skills
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Effective Editing and Proofreading
Understand the fundamentals of efficient reviewing (and reduce process time significantly)
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Write to Persuade
Learn to write in a powerful, compelling, and clear style and build a reputation for clarity
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Deliver Negative Messages Skillfully
Write professional and respectful messages when readers may not want to hear what you have to say
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Build Strong Rationale
Focus on creating strong, evidence-based analysis in any type of document
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Write Effectively as a Team
Make decisions early to create consistent, clear, well-ordered content when writing collaboratively
What we teach your people to do
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Before
33 words
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"Best writing course I have ever taken."
Benoît Clément, Director of Financial Innovation at Verra
(5 star Google review) -
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“I spent all morning fielding calls, emails, and visits to my office saying how valuable this training was for us."
Leader at Great-West Life Co.
